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Synergy Learning is looking for an Implementation Consultant to work on a range of exciting innovation, proposition development and platform launch projects in the UK and beyond; helping to Excite, Engage and Empower our Customers as they implement and embed results-driven, technology-enabled learning.
As an Implementation Consultant, you will engage with our Customers from the outset of a project through to project completion. You will be responsible for the technical and functional set-up of learning platforms in close collaboration with our customers and global team.
In order to best help our customers you will need to be an expert in Moodle and/or Totara. You will be a product expert and deliver successful implementations by configuring the system to achieve Customer requirements, playing a key role in ensuring on-time, on-quality and on-budget project delivery.
You will work with the wider team to create WOW, which comes with exceeding expectations.
If you find this prospect exciting, and you want to work in a positive, team focused culture; you have the talent required and identify with our vision and values, then we want to hear from you.
The Implementation Consultant's purpose is to work closely with our Customers, supporting the defining of requirements through consultation and the implementation of their learning platform against these.
Internally the role will work collaboratively with Sales, Operations, Support and Project Management to ensure our Customers receive the level of service we aspire to deliver as leading Moodle and Totara Partners.
This role is a key part of our Customer Experience and will drive the communication during the onboarding process of new Customers and in building relationships with existing Customers.
This is a UK or Ireland based remote -first role, with some travel when safe to do so. You will also visit our Belfast Hub from time to time for learning & collaborative purposes.
RELATIONSHIPS AND REPORTING
ESSENTIAL CRITERIA – ALL APPLICANTS MUST HAVE:
DESIRABLE CRITERIA – WE WOULD LOVE APPLICANTS TO HAVE:
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