Project Manager

Customer Experience · Remote, Belfast
Department Customer Experience
Employment Type Full-Time
Minimum Experience Mid-level
Compensation Competitive + benefits

Project Manager
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Job Description

Due to continued growth we now have an exciting opportunity for a bi-lingual Project Manager to help deliver a first class experience for our customers, wherever they are located. The Project Manager’s key role is to coordinate a team of Developers, Designers and Quality Assurance Analysts to ensure that a high volume of projects are delivered on-time, on-budget and to the highest quality. 


Key Responsibilities

  • Ensure projects are delivered on-time, on-budget and to the highest quality 
  • Manage a large volume of projects and project stakeholders simultaneously
  • Develop detailed project plans, monitor and track timeline progress, budget consumption and risks
  • Successfully manage relationships with clients and project stakeholders
  • Organise and hold project initiation, status update meetings and closure meetings as required
  • Strong task prioritisation skills 
  • Ensure timely response to client enquiries
  • Hold people accountable to process, while building successful relationships at all levels of the business
  • Provide summary reports of all project related activity
  • A proactive approach to professional development and performance management


Skills and Qualities

  • Strong planning and prioritisation skills  
  • Ability to positively influence people and project outcomes
  • Positive and enthusiastic outlook
  • First class communication skills, ability to communicate to both technical and non-technical audiences
  • Meticulous attention to detail
  • Experience in Jira and other project management tools 
  • Expertise in coordinating on-site and off-site teams across different time zones
  • Flexibility in approach
  • Knowledge of Learning Management Systems or web applications
  • Awareness and experience with Prince 2 and/or Agile methodologies 


Development/progression opportunities

  • Senior Project Manager


Relationships and Reporting

  • Reporting to the Lead Project Manager

Thank You

Your application was submitted successfully.

  • Location
    Remote, Belfast
  • Department
    Customer Experience
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    Competitive + benefits